As an ActiveQuote Office Administrator you be responsible for managing our front desk on a daily basis and to perform a variety of administrative and clerical tasks to the highest quality standards. As the Office Administrator, you will be the first point of contact for our Company, providing a professional service and welcoming all guests upon arrival. Duties will include offering administrative support across the Company, coordinating front-desk activities, including distributing correspondence, redirecting phone calls and acting as first port of call for all facility based issues. In addition, supporting Senior Management team meetings with preparation of materials, minutes and actions, and follow-up of actions. Preparation of the minutes and any follow-up actions are carried out and liaising with the CEO as appropriate.
As an ActiveQuote Renewals & Retention Consultant you will be responsible for delivering exceptional customer service to existing customers and producing high quality, sustainable business through a proactive contact strategy.
The key functions of the role are to carry out calls with all new customers, successfully retain, renew or re-broke, in conjunction with the sales team, through your expertise and knowledge of the marketplace. The role requires individuals that are self-motivated, understand and able to deliver an outstanding customer experience, whilst achieving KPIs and managing customer expectations throughout the lifetime of their policy.
As an ActiveQuote Sales Consultant you will be responsible for producing high quality, sustainable business through the process of making warm outbound calls to new customers who have enquired via online market comparisons of Income Protection, Life Insurance and Private Medical insurance policies.
Being able to work with our partners; Confused.com, Gocompare, Money.co.uk, uSwitch and MoneySuperMarket, as well as attracting our own direct customers, we provide an on-line and a telephone service for consumers allowing them to tailor quotes, shortlist policies and buy the best and most cost-effective levels of cover for them.
ActiveQuote works with a small number of preferred suppliers to assist with recruitment. We ask that agencies refrain from unsolicited emails and phone calls to our employees and that no unsolicited CVs are sent to us. Any unsolicited CVs or communications will reflect unfavourably on you and will compromise any opportunity for you in the future. Any targeting of our staff for positions you are recruiting for other organisations will result in permanent exclusion. If you send any CVs, they are sent at your own risk and will be interpreted as 'gifts'. If we engage a candidate who’s CV you sent, we will not be deemed to have entered into your company's Terms and Conditions and will not be liable for any fees.
If you would like to be considered to become a preferred supplier, please send an introduction about your company to firstname.lastname@example.org stating any specialisations. Your email will be kept on file for consideration when we next seek to add a preferred supplier.