Job Vacancies

Call Quality Analyst

As an ActiveQuote Call Quality Analyst, you will form part of the ActiveQuote Compliance function and play an integral part in assessing ActiveQuote conformity to regulatory and business requirements and identifying opportunities for improvement that will assist the business divisions to achieve their strategic, financial and operational objectives whilst providing guidance on the delivery of the desired customer outcomes and maintaining compliance with regulations.

Sales Coordinator

We are looking for Sales Coordinators to join our team!

• Customer Service based role
• Competitive Salary - OTE up to £29,000
• Progression opportunities into Sales role (OTE £50k+) and other opportunities
• Location - Cardiff Bay

As an ActiveQuote Sales Coordinator, you will form part of the Qualifying Team function and will be the first contact with a customer, explaining the features of ActiveQuote and the benefits of the advised sales process, to generate and refer a lead for the Sales Consultants.

The key scope of the role is to make high-volume outbound calls on real time and legacy campaigns to meet an expected call and quality target. You will be expected to offer outstanding customer service being first point of call to the comparison site customer generated leads. 

Renewals Coordinator

Are you looking to kick-start your career in Sales or Customer Service? This is the perfect opportunity to gain experience in Financial Services whilst earning!

As an ActiveQuote Renewals Coordinator, you will form part of the Renewals and Retentions Team function and will be the contact point with an existing ActiveQuote customer at renewal or if customers’ policies have lapsed mid-term. The role will be to speak to the customer and understand their individual needs. If it is a case of renewing the policy, you will take ownership to ensure they have renewed their policy correctly; or if it is more complex, then referring the customer to one of the experienced Renewals Consultants.

The key scope of the role is to make calls to customers whose insurance policy is due for renewal (they will already have a relationship with ActiveQuote) or speak to customers who have been flagged as cancelling their policy midterm in order to see how we can help them remain on cover.

Sales Consultant (Life and Income Protection)

We're looking for experienced and driven Income Protection/Life Insurance Sales Consultants!

• £22,000-£30,000
• +UNCAPPED COMMISSION
• Cardiff Bay//Hybrid
• Fun & rewarding environment

With customer-focus at the heart of what we do, this is an opportunity to help customers to find the right insurance to meet their individual and family needs.

You will offer outstanding customer service through your expertise and knowledge of the marketplace and offer a unique advised recommendation that best fits your customer’s needs.

All customer enquiries have come from our partners and direct marketing; therefore, this is not a cold-calling role.

Private Medical Insurance Sales Consultant

We're looking for experienced and driven Private Medical Insurance Sales Consultants!

• £22,000-£30,000
• +UNCAPPED COMMISSION
• Cardiff Bay//Hybrid
• Fun & rewarding environment

With customer-focus at the heart of what we do, this is an opportunity to help customers to find the right insurance to meet their individual and family needs.

You will offer outstanding customer service through your expertise and knowledge of the marketplace and offer a unique advised recommendation that best fits your customer’s needs.

All customer enquiries have come from our partners and direct marketing; therefore, this is not a cold-calling role.

Executive Assistant

We are looking for an Executive Assistant to join our team in Cardiff Bay!

As an ActiveQuote Executive Assistant, you will be attending board and senior manager meetings and taking minutes.

This role requires the ability to handle confidential information and the flexibility to attend around 6 board meetings and 12 Senior Management Team meetings. 

This is a fantastic opportunity to gain experience in the Financial Services industry.