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West Middlesex Hospital to implement missed appointment 'punishment'

Published on 19/08/2009
West Middlesex Hospital is to begin a controversial new scheme for people who miss appointments.

With the hospital facing costs of £3.9 million due to patients missing scheduled appointments, some are to be referred back to a GP.

The new scheme, which will begin from October 1st, will see anyone who refuses two appointment offers, fails to attend or re-books more than once being referred back.

According to the Hounslow Guardian, Annette Funai, head of diagnostic and outpatients services at the hospital, said: "Please do keep your appointments, or if you are unable to attend then try to give as much notice as possible.

"Let the hospital reception staff know your mobile phone number, as we will be introducing text reminders in the near future."

There will be clinical exceptions to the rule if it is appropriate.

Around 28,000 outpatient and 3,600 diagnostic appointments were missed at the hospital in 2008.
© ActiveQuote Ltd. 2009

Categories:  NHS and Hospitals
West Middlesex Hospital to implement missed appointment 'punishment'West Middlesex Hospital is to begin a controversial new scheme for people who miss appointments. With the hospital facing costs of £3.    tweet it on twittershare with your friends on Facebookshare with your friends on MySpaceBlog it on your LinkedIn profile

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