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NHS reforms lead to large drop in public satisfaction with the NHS

Published on 12/06/2012

Public satisfaction with the NHS has dropped by 12% for the first time in 30 years. Experts believe the fall is largely due to the NHS reforms and increased spending cuts.

The King’s Fund think-tank sponsored the questions as part of the British Social Attitudes Survey. The 1,096 respondents were asked ‘how satisfied or dissatisfied’ they were with the way in which the NHS was run.

The poll indicates that patient satisfaction fell by 12% last year, from 58% from 70% in 2010. This is the largest drop since the British Social Attitudes Survey began in 1983.

Satisfaction with individual NHS services also fell: with GPs by 4% to 74%, with inpatient services by 5% to 55%, with outpatient services by 6% to 61%, and with A&E by 7% to 54%.

However, with the NHS having performed well in patient experience surveys for healthcare, the Fund believes that NHS reforms and spending cuts are to blame. Professor John Appleby, chief economist at the King's Fund, said:

"It is not surprising this has happened when the NHS is facing a well-publicised spending squeeze."

"Nevertheless, it is something of a shock that it has fallen so significantly.

"This will be a concern to the government given it appears to be closely linked with the debate on its NHS reforms."

This comes after the new president of the Royal College of Paediatrics and Child Health said that up to 1,500 youngsters are dying every year because of faults with children’s health services, which are approaching crisis point. Dr Hilary Cass, who took on the post last month, said the NHS did not compare well with other Western European countries when it came to children’s health.

© ActiveQuote Ltd. 2012

Categories:  NHS and Hospitals
NHS reforms lead to large drop in public satisfaction with the NHSPublic satisfaction with the NHS has dropped by 12% for the first time in 30 years. Experts believe the fall is largely due to the NHS refor    tweet it on twittershare with your friends on Facebookshare with your friends on MySpaceBlog it on your LinkedIn profile

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