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Cancer patients are being 'let down' by the NHS in London

Published on 30/08/2012

According to a report from a leading cancer charity, London has the worst NHS cancer patient experience in England.

The league table, produced by Macmillan Cancer Care, is based on the Department of Health’s National Cancer Patient Experience Survey 2011.

The report compares the performance of hospitals based on a number of questions, including whether diagnosis and treatment options were explained clearly, whether patients felt supported in their care, and whether they felt they were treated with respect.

Nine of London’s NHS trusts were placed at the bottom of the league table. Trusts in the bottom 10 for patient experience include Whipps Cross University, King’s College, North West London, University College Ealing, Newham University, Barking, Havering and Redbridge University and North Middlesex University.

Imperial College Healthcare NHS Trust was ranked as the worst performing trust in the country. It scored particularly badly in terms of seeing outpatients within 30 minutes of appointments, and access to clinical nurse specialists.

Ciaran Devane, Chief Executive of Macmillan Cancer Support, said too many cancer patients were being "let down".

A spokesman for Imperial College Healthcare NHS Trust pointed out that as a designated cancer centre for north-west London it cared for some of the "highest numbers of complex cancer patients in the capital with excellent patient outcomes".

Eight of the best performing trusts are situated in the north of England. Coming out top was Harrogate and District NHS Foundation Trust in Yorkshire.

Professor Kathy Pritchard-Jones, chief medical officer of London Cancer, an integrated group of NHS cancer specialists in north and north-east London, said: "The survey reflects the fact that too often the NHS in the capital delivers a disjointed and fragmented experience for patients with cancer."

One of the main benefits of health insurance is access to treatment in a private hospital of your choice, with a specialist of your choice.

© ActiveQuote Ltd. 2012

Categories:  NHS and Hospitals
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