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Appointments by text the way forward for primary healthcare?

Published on 16/10/2009
Many patients in the UK believe that their mobile phone could play a key role in their healthcare.

According to Lightspeed Research, one in five Brits would like to be able to book a doctor's appointment by SMS and 52 per cent would like to receive appointment reminders sent straight to their phones.

The figures also indicated that 31 per cent of people would appreciate being able to request a repeat prescription by text.

Ailsa Donnelly, chair of the Patient Partnership Group for the Royal College of General Practitioners (RCGP), said: "Some practices already allow you to book and cancel appointments and some hospitals offer patients the option of test results via text message.

"As regards [to] repeat prescriptions, I think in many cases most GPs would rather be able to assess patients' further need for medication face to face."

The RCGP recently announced the overall winner of the GP Enterprise Awards to be Dr Pitalia and the team at SSP Health in Wigan.

© ActiveQuote Ltd. 2009


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