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100 jobs could be lost as NHS call centres look set to close

Published on 28/09/2011

Three NHS call centres are due to close soon, leading to the loss of 100 jobs, mostly among qualified nurses. This comes after news that 2,000 nursing places have been cut in England, whilst new staff are being sourced from abroad.

Managers from NHS direct told Unison that call centres will be closing in Ipswich, Norwich and Chelmsford.

"We are really worried about the impact on patients," said a spokesman for Unison.

Dave Prentis, Unison's general secretary, said: "This is a disaster for patients and staff and we are really worried that this is the thin end of the wedge.

"Although these cuts hit local areas, the knock-on effect will be felt across the country."

"NHS Direct staff are already pressed to breaking point during peak periods, when the call centres can deal with up to 30,000 calls a day. Less people on the phones will mean patients depending heavily on out of hours duty care and a rise in the numbers queuing at A&E.

"NHS Direct nurses will also struggle to find work elsewhere, with jobs being axed in the NHS.”

With nursing salaries starting at around £21,000, just 5% more people taking out a health insurance policy could pay the wages of over 118,000 NHS nurses.

Compare health insurance quotes online with ActiveQuote now to gain peace of mind about your future health and avoid the NHS waiting lists, which look set to increase further.

© ActiveQuote Ltd. 2011

Categories:  NHS and Hospitals
100 jobs could be lost as NHS call centres look set to closeThree NHS call centres are due to close soon, leading to the loss of 100 jobs, mostly among qualified nurses. This comes after news that 2,    tweet it on twittershare with your friends on Facebookshare with your friends on MySpaceBlog it on your LinkedIn profile

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