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Job Vacancies at ActiveQuote

Agencies

To apply for any of the posts below, send en email to the email address listed on the advert containing your CV. Please include the job title in the Subject of your email.

Current Vacancies:

Job Title: Risk & Compliance Manager

Posted:
18/08/2016
Apply Before:
31/10/2016
Job Description:

You will be responsible for managing the Compliance Function and the maintenance, development and implementation of the compliance management frameworks, working to develop and embed the legal and regulatory framework to ensure the company comply with all regulatory requirements.

This is a generalist compliance role covering all aspects of compliance strategy and the operational delivery.  This role will be responsible for four team members, including Compliance Officer, Quality Assurance Analyst x2 and Complaints Officer. There is scope for this team to expand in the future.

You will be responsible for the delivery of the monitoring programme to ensure a robust review process is in place for assessing the company’s controls and adherence to applicable regulatory requirements.

In addition, you will provide detailed interpretation and guidance of statutory regulation and codes of practice as part of the development of compliance related processes, support initiatives and recommend actions across the business and as part of departmental projects.

This is an excellent opportunity for an experienced Compliance professional to work at a senior level and support the business both operationally and strategically to meet the company’s business plan.

Responsibilities and Duties:

  • Resource, develop, performance manage and motivate the Compliance Team, currently consisting of three direct reports.
  • Responsible for keeping up-to-date with changing rules and to present reports detailing these and how the employees are following them;
  • Implement strategies to deal with compliance problems to protect the reputation of the business;
  • Develop and maintain the compliance monitoring plan, ensuring timely delivery of monitoring activities whilst adhering to regulatory and internal policies.
  • Ensure compliance monitoring activities are completed in accordance with the correct framework and compliance monitoring methodology
  • Where legal risks have been identified, prepare and deliver the appropriate course of action monitoring the effectiveness of the implementation;
  • Lead and report on investigations to meet compliance standards and on all regulatory risk;
  • Work with Sales and HR department and assist with all compliance queries from operations, collating complaints with the Complaints Officer and maintaining full audit trails for all actions taken during the process;
  • Work to ensure ongoing regulatory compliance to FCA, ICO and other regulatory bodies rules and adherence to all statutory obligations, pro-actively identifying any necessary process and operational changes;
  • Develop and present training on regulatory and compliance matters that increases awareness of compliance, specific requirements and adherence to regulatory frameworks;
  • Develop and maintain accurate and detailed management information to report metrics and trend analysis;
  • Provide regular reports and management information for the Senior Management and Board giving assurance that the business is achieving fair outcomes for customers and meeting its regulatory objectives.
  • Review, design and implement compliance related policies and procedures that promote a culture and environment where compliance and our Company values are central to all business practices.
  • Develop communication channels that promotes awareness and engages all employees across the Company to better understand the role of compliance and our regulators.
  • Accountable for regulatory reporting on complaints and for notifications to the FCA, ICO and other industry bodies to which the company subscribes, ensuring regulatory and other reporting is accurate, timely and appropriately informed.
  • Contribute to discussions on new project activities, new business development and/or commercial initiatives providing compliance expertise and advice ensuring regulatory requirements can be met and dealing with conflicts of interest.
  • Review and approve Financial Promotions to ensure compliance with relevant requirements, including FCA Rules and TCF requirements.
  • Ensure all appropriate individuals are authorised by the FCA and their fitness and propriety is periodically re-validated.


Education, Qualifications & Training:

  • Ideally Degree educated or equivalent
  • ACII or working towards

Previous Experience:
  • Significant industry experience in General Insurance.
  • Experience of regulatory compliance and FCA handbook.
  • Experience of developing and managing risk based compliance monitoring plans 
Knowledge:
  • Good knowledge of UK regulatory and governance framework
Competencies:
  • Effective interpersonal and influencing skills required together with good organisation and the ability to adapt to the changing needs of the business;
  • Ability to work under pressure and to a very high quality standard
  • Personable, with a collaborative leadership style, calm and collective under pressure.
  • Clear focus on quality and ensuring quality standards are met
  • Excellent administration skills and methodical in their approach
  • Attention to detail with a high level of accuracy
  • Excellent written and verbal communication skills with the ability to adopt to the audience
  • Pro-active and self-motivated

Specific requirements for the role:

  • Up to £45,000 per annum, depending on experience
  • Working hours: 37.5hrs per week between 9am – 5.30pm Mon-Fri.
  • Company Benefits - Income Protection, Private Medical Insurance, Pension, Cycle to work scheme, share option scheme (after 1 year of employment).

To apply, please send your CV to .

Job Title: Sales Support Consultant

Posted:
02/09/2016
Apply Before:
03/10/2016
Job Description:
As a member of the Sales Support Team you will be responsible for handling all post sale administration and customer service, taking responsibility for ensuring applications are underwritten, customer expectations managed and applications turned into live policies with a minimum cancellation rate.


Responsibilities and Duties
  • Communicate with customers, insurance companies and associated third parties in the most appropriate medium (telephone, email, written) that supports the customer journey and the conversion of sales into live policies.
  • Carry our medical and lifestyle questionnaires with customer with a high regard for accuracy.
  • Carry out the necessary administrative functions to convert a sale to a live policy.
  • Submit accurate and complete applications to insurance providers in a timely manner.
  • Communicate and support Sales Advisers with regular updates on progress and required action on live cases.
  • Able to manage own time to complete the tasks allocated.
  • Resolve customer’s dissatisfaction appropriately and log all instances of dissatisfaction reported to you.
  • Have a high regard for compliance with in a FCA regulated business and adhering to all legislation and regulatory guidelines.
  • Contribute to, and follow at all times, the firm’s policy on Treating Customers Fairly and be a role model for the ActiveValues.

Education, Qualifications & Training
  • Minimum of 5 GCSEs including Math’s and English at grade C or above (Essential).
  • Administration qualification, e.g. NVQ  (desirable)

Previous Experience

  • Minimum of six months relevant customer service experience (Essential).
  • Experience of working in an outbound Call Centre role (desirable).
  • A background in working within financial services or regulated environment (desirable).

Knowledge

  • Good IT Skills, including Word, Excel and Outlook.
  • Knowledge of General Insurance products (desirable)

Competencies
  • Demonstrates the ActiveValues at all times
  • Excellent written and verbal communications skills, able to demonstrate an outstanding telephone manner.
  • Strong commitment to delivering exceptional customer experience.
  • A proven track record in working efficiently and autonomously, with attention to detail and with adherence to process.
  • Demonstrates reliability, honesty and trustworthiness.
  • Cooperates well with others, adapting to the team ethos, always showing team spirit.
  • Excellent time management skills, able to plan your duties within your day.


Specific requirements for the role

  • Full training provided.
  • Basic salary £15,000 - £18,000
  • Flexible working hours: 37.5hrs per week between 9am – 8pm Mon-Thurs, 9am-6.30pm Fri, 10am – 2pm Sat.
  • Company Benefits - Income Protection, Private Medical Insurance, Pension, Cycle to work scheme, Staff Share Scheme (after 1 year of employment)
  • As we are regulated by the FCA we are unable to take applications from anyone who has a Bankruptcy or CCJ.

To apply, please send your CV to .

Job Title: Senior Software Developer

Posted:
19/09/2016
Apply Before:
30/10/2016
Job Description:

Reporting to the Development Manager, the Senior Developer will work with the development team architecting and developing new products, and improving existing products using the .NET Framework.
 
The ideal candidate will have a mixture of both back end and front end web development experience gained using a range of .Net related technologies gained within an Agile/Scrum environment.


The Senior Developer will undertake a hands-on development role whilst mentoring less experienced members of the team, leading technical discussions and providing technical leadership.


Responsibilities and Duties

  • Show leadership and experience in architecting solutions that meet the needs of the business
  • Full stack development – from using front end technologies like AngularJS to database technologies such as SQL Server and everything in between – MVC, Web API, WCF
  • Technical point of contact for the team
  • Demonstrate an interest in coding standards and champion best practice
  • Ensure code quality is met through participating in code reviews and testing frameworks
  • Develop new products and add features to existing .NET applications
  • Develop MVC and Web Forms applications
  • Develop HTML/CSS/JavaScript in accordance with style guides and pattern libraries
  • Develop Web Services/APIs
  • Maintain existing applications
  • Diagnose and fix bugs
  • Produce clear and concise documentation when required
  • To constantly display and encourage ActiveQuote company values of INTEGRITY, UNITY, INNOVATION and PASSION.

Education, Qualifications & Training

  • Degree educated in Computer Science, Mathematics or relevant field (desirable)
  • Certified Scrum Master (desirable)

Previous Experience
  • Solid experience within in a lead development position
  • Extensive experience in C#, .Net
  • Working within an agile environment (desirable)

Knowledge
  • C#
  • MVC
  • HTML5/CSS/jQuery
  • Entity Framework
  • Web Forms (desirable)
  • Web Services – REST/SOAP (desirable)
  • Relational databases e.g. SQL (desirable)
  • Dependency Injection (desirable)
  • Unit testing (desirable)
  • Principles of responsive web design (desirable)

Competencies
  • Ability and/or experience to mentor, guide and lead by example
  • Highly organised, able to manage deadlines
  • Excellent verbal and written communication
  • Demonstrates an aptitude for problem solving
  • Passionate and hard working
  • Engaging individual who works well with others

Specific requirements for the role 

  • Salary up to £40K (depending on experience)
  • 37.5 hours a week
  • 32 days holiday, inclusive of bank holidays
  • Company Benefits - Income Protection, Private Medical Insurance, Pension, Cycle to work scheme, staff share scheme (after 1 year of employment)
  • Based in modern, purpose built offices in Cardiff Bay, with on-site parking
  • As we are regulated by the FCA we are unable to take applications from anyone with a history of bankruptcy, IVAs or CCJs.

To apply, please send your CV to .

Job Title: Test Analyst

Posted:
19/09/2016
Apply Before:
31/10/2016
Job Description:

Reporting to the Development Manager, the Test Analyst will work with the development team to test new and existing products based on the .NET Framework.

The ideal candidate will have a mixture of both back end and front end web testing experience gained within an Agile/Scrum environment.

The Test Analyst will undertake a hands-on testing role and will be the point of contact for QA within the team, they will be responsible for managing the test strategy and their own workloads.

Exposure to test automation / continuous integration within a .net environment would be nice to have, specifically SpecFlow / Gherkin and BDD.


Responsibilities and Duties

  • Lead the testing of software applications in line with company timescales with a strong focus on quality to ensure products delivered are of the highest standards
  • Tests software applications to ensure quality in line with defined process and policy
  • Produces clear and concise test documentation (e.g. test strategy, test report and defect log)
  • Drives continuous improvements through root cause analysis of defects and ensures quality through all project stages
  • Proactively contributes into, develops and maintains test process and policy
  • Works with application developers to ensure a high level of quality in development output
  • Liaises with business users to validate, clarify and expand on requirements during development to support successful delivery
  • Works with external partners through technical discussion and support to ensure all development requirements and quality metrics are met

Education, Qualifications & Training 
  • Degree educated in Computer Science, Mathematics or relevant field (desirable)

Previous Experience
  • Previous experience of working in fast paced Agile environments

Knowledge
  • Demonstrable understanding and experience of using Test Management and Defect Management Tools
  • Demonstrable understanding and experience of test automation concepts and best practices
  • Working knowledge of test methodologies and processes
  • Test Automation
  • BDD (Desirable)
Competencies
  • Pro-active self-starter able to lead QA projects
  • Highly organised, able to manage deadlines
  • Excellent verbal and written communication
  • Demonstrates an eye for detail
  • Passionate and hard working
  • Engaging individual who works well with others

Specific requirements for the role
  • Salary Up to £28k (depending on experience)
  • 37.5 hours a week
  • 30 days holiday, inclusive of bank holidays
  • Company Benefits - Income Protection, Private Medical Insurance, Pension, Cycle to work scheme, staff share scheme (after 1 year of employment)
  • Based in modern, purpose built offices in Cardiff Bay, with on-site parking
  • As we are regulated by the FCA we are unable to take applications from anyone with a history of bankruptcy, IVAs or CCJs.

To apply, please send your CV to .

Job Title: Front End Developer

Posted:
19/09/2016
Apply Before:
31/10/2016
Job Description:

Reporting to the Development Manager, the Front End Developer will work with the development team architecting and developing new front-end projects and build systems, as well as improving existing products under the guidance of the senior front end developer.

 
Responsibilities and Duties
  • You will take responsibility for developing the front-end for a range of cutting-edge software services.
  • You will work with HTML5, CSS3 and JavaScript / AngularJS / Node on a daily basis.
  • You will join a close-knit and growing team that work in an Agile Scrum methodology.

Education, Qualifications & Training
  • Certified Scrum Master (desirable)

Previous Experience
  • Experience of creating user friendly wireframes, designing and creating functional ecommerce websites
  • Working within an agile environment (desirable)

Knowledge
  • Experience of Adobe Photoshop & Illustrator
  • Experience creating fully functioning front end templates from Photoshop or wireframe designs
  • SASS/SCSS/LESS
  • HTML5 / CSS3 / Javascript
  • Experience with at least one JavaScript framework (preferably Angular2)
  • Node (desirable)
  • Gulp (desirable)
  • Exposure to .NET MVC C#/VB programming
  • Experience working with Bootstrap or similar
  • Use of Wireframing / Prototyping tools
  • JSON/REST and SOAP Web Services
  • Mobile application development
  • Experience using CMS (Preferably Umbraco)

Competencies
  • Highly organised, able to manage deadlines
  • A desire to keep up to date with the latest advances in FE development
  • Excellent verbal and written communication
  • Passionate and hard working
  • Engaging individual who works well with others

Specific requirements for the role
  • Salary, up to £35k (depending on experience)
  • 37.5 hours a week
  • 30 days holiday, inclusive of bank holidays
  • Company Benefits - Income Protection, Private Medical Insurance, Pension, Cycle to work scheme, staff share scheme (after 1 year of employment)
  • Based in modern, purpose built offices in Cardiff Bay, with on-site parking
  • As we are regulated by the FCA we are unable to take applications from anyone with a history of bankruptcy, IVAs or CCJs

To apply, please send your CV to .

Agencies

ActiveQuote works with a small number of preferred suppliers to assist with recruitment. We ask that agencies refrain from unsolicited emails and phone calls to our employees and that no unsolicited CVs are sent to us. Any unsolicited CVs or communications will reflect unfavourably on you and will compromise any opportunity for you in the future. Any targeting of our staff for positions you are recruiting for other organisations will result in permanent exclusion. If you send any CVs, they are sent at your own risk and will be interpreted as 'gifts'. If we engage a candidate who’s CV you sent, we will not be deemed to have entered into your company's Terms and Conditions and will not be liable for any fees.

If you would like to be considered to become a preferred supplier, please send an introduction about your company to stating any specialisations. Your email will be kept on file for consideration when we next seek to add a preferred supplier.

 
 
 
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For information about your rights as a consumer visit Citizens Advice.

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