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Job Vacancies at ActiveQuote

Agencies

To apply for any of the posts below, send en email to the email address listed on the advert containing your CV. Please include the job title in the Subject of your email.

Current Vacancies:

Job Title: Welcome Associate

Posted:
14/09/2017
Apply Before:
30/11/2017
Job Description:

Cardiff-based ActiveQuote is the UK’s leading comparison website and broker for Private Health Insurance, Income Protection Insurance and Life Insurance products. We are a Welsh start-up, founded on innovation through technology.

Working with partners including Confused.com, Gocompare and uSwitch, as well as attracting our own direct customers, we provide an on-line and telephone service for consumers allowing them to tailor quotes, shortlist policies and buy the best and most cost effective levels of cover for them. Our customers are at the heart of everything we do and we do not cold call or operate a “hard-sell” business and we pride ourselves on being a pleasure to do business with.


Job Scope: 

The Welcome Associate has the first contact with a customer, explains the features of ActiveQuote and the benefits of the advised sales process, to generate and refer a lead for the Sales Adviser.

The key scope of the role is to make high volume outbound calls on real time and legacy campaigns to meet an expected call and quality target, delivering exceptional customer service.



Responsbilities and Scope:

  • Providing excellent customer service in line with ActiveQuote standards, procedures and guidelines.
  • Answer all inbound calls in a proactive and customer focused manner, ensuring that calls are answered and redirected within an agreed service level.
  • Acting as the first point of contact on call campaigns to bolster a customer’s interest and generate a lead for the Sales Advisers.
  • Clearly and concisely explain the features and benefits of ActiveQuote, the Advised Sales Process and our Products.
  • Provide administrative support within the customer journey.
  • Achieve and maintain targets for productivity, quality and compliance.
  • Talk positively about the ActiveQuote brand with customers, raising awareness of full product offering and take advantage of cross sell opportunities.
  • Keep up to date and adhere to the processes and policies of ActiveQuote.
  • Have a high regard for compliance with in a FCA regulated business and adhering to all legislation and regulatory guidelines.
  • Contribute to and follow at all times the firm’s policy on Treating Customers Fairly and be a role model for the ActiveValues.
  • To constantly display and encourage ActiveQuote company values of INTEGRITY, UNITY, INNOVATION and PASSION.

Education, Qualifications & Training:
  • Minimum of 5 GCSEs including Math’s and English at grade C or above (Essential).
  • Welsh Baccalaureate (desirable).

Previous Experience:
  • Minimum of six months relevant customer service experience (desirable).
  • Experience of working in an outbound Call Centre role (desirable).
  • A background in working within financial services or regulated environment (desirable).

Knowledge:
  • Good IT skills
  • Knowledge of Financial Products  (desirable)

Competencies
  • Excellent telephone manner.
  • Excellent written and verbal communications skills.
  • Strong commitment to delivering exceptional customer experience.
  • Capable of working towards targets and showing resilience and tenacity to achieve goals.
  • Focused individual, able to self-motivate within a repetitive role.
  • Proactive and driven individual, who is looking to grow and develop.
  • Adaptable to change.
  • Motivated with a good team spirit and strong work ethic.

Specific requirements for the role:
  • Able to work 37.5hrs per week on a flexible basis.
  • Normal business hours are between 9am - 8pm Mon-Thurs, 9am – 5.30pm Friday, 10am - 2pm Sat – Shift patterns will include two late shifts per week and one Saturday shift per month.
  • As we are regulated by the FCA we are unable to take applications from anyone with a history of bankruptcy, IVAs or CCJs.

What we're offering:
  • Salary £14,700 per annum.
  • 30 days holiday per year (inclusive of bank holidays).
  • Full ongoing training will be provided.
  • Good location with excellent transport links.
  • A hard working but fun and lively atmosphere with opportunities to develop within the business.
  • Company Benefits include: Income Protection, Private Medical Insurance, Pension Plan, Cycle to Work Scheme, Child Care Vouchers, Social Events, Opportunities for Career Development.

To apply, please send your CV to .

Job Title: Business Development Executive

Posted:
18/09/2017
Apply Before:
30/11/2017
Job Description:

A fantastic opportunity to support the Business Development function within an entrepreneurial business with a growing brand in the UK.

We operate some of the UK's leading price comparison sites for Health Insurance, Income Protection and Life Insurance with significant innovations and USPs through our world-leading software. We have partnerships with some of the UK's leading household aggregators including Confused.com, GoCompare, Money.co.uk and uSwitch with whom we work closely.


Job Scope:

This is the ideal role for a junior executive to support the Business Development department in a fast-moving business. The successful candidate will not only benefit from fantastic earning potential but will also play a pivotal role in supporting the Partnerships Manager and the future direction of the business.

As the Business Development Executive, you will be responsible for assisting in identifying and developing new opportunities whilst maintaining and developing some of ActiveQuote’s existing partnerships.


Responsibilities and Duties:
  • To assist in maintaining existing partnerships including:
    1. Day-to day account management e.g. partner meetings; partner reporting; finance/ commission payments; IT development; contract negotiations.
    2. Support in Identifying, developing and driving additional opportunities for existing or new AQ product comparisons. Provide support in developing sales presentations and responses to tenders.
    3. Identify, drive and maintain a calendar of marketing activities for each partner to support lead generation. Work with the Partnerships Manager to develop ideas and deliver content.
    4. Report monthly to the Partnerships Manager on the Business Development Executive’s partnership performance.
  • To support in developing and generating new business by:
    1. Identifying third parties that generate enquiries for AQ products and negotiate as appropriate partnership, white label or affiliate contracts to achieve sustainable relationships, flexible supply volumes, quality and profitability.
    2. Visit and present to potential new partners where business opportunity supports the time and cost of a visit.
    3. Work day-to-day with new partners to test new opportunities, drive up volume and monitor lead quality.
    4. Report to the MD monthly on the progress of new business initiatives, sales performance and ROI.
  • Identify, contact, develop, negotiate contracts and account manage through own initiative and support from the Partnerships Manager:
    1.  IFAs, Brokers and other businesses to introduce leads to ActiveQuote on a profitable basis for any of the products sold by the company.
    2. Other types of partners who can offer profitable partnership with ActiveQuote.
  • Consistently demonstrate a sound understanding of how the TCF principles impact their role, and within the wider Group context including constantly reviewing or raising opportunities to enhance or improve the company’s policies and service.
  • Contributing to setting and achieving the company’s direction and priorities; role modelling the company’s culture, values and desired behaviours. To constantly display and encourage ActiveQuote company values of INTEGRITY, UNITY, INNOVATION and PASSION.
  • Play a supporting role in new product development (NPD).
  • Train partners on the use of ActiveQuote technology as needed.

Educattion, Qualifications & Training:
  • Ideally Degree educated or equivalent.

Previous Experience:
  • Regulated financial services experience is desirable.
  • Previous business development or account management is preferred.

Knowledge:

  • Knowledge of sales and business development within the financial services industry.

Competencies:
  • Effective interpersonal and influencing skills required together with good organisation and the ability to adapt to the changing needs of the business;
  • Ability to work under pressure and to a very high quality standard.
  • Personable, calm and collective under pressure.
  • A clear focus on issues and have the ability to be persuasive and influential.
  • Be decisive and business savvy with the ability to demonstrate solid problem solving, decision-making and analytical capabilities.

Specific requirements for the role:
  • Able to work 37.5hrs per week.
  • Mondays to Fridays 9am to 5.30pm.
  • As we are regulated by the FCA we are unable to take applications from anyone who has a Bankruptcy or CCJ.

What we're offering:

  • Salary up to £25,000 per annum dependent on experience.
  • 30 days holiday per year (inclusive of bank holidays).
  • Full ongoing training will be provided.
  • Good location with excellent transport links.
  • A hard working but fun and lively atmosphere with opportunities to develop within the business.
  • Company Benefits include: Income Protection, Private Medical Insurance, Pension Plan, Cycle to Work Scheme, Child Care Vouchers, Social Events, Opportunities for Career Development.

To apply, please send your CV to .

Job Title: Senior Software Developer

Posted:
19/09/2017
Apply Before:
30/11/2017
Job Description:

A fantastic opportunity to join an entrepreneurial business with a growing brand in the UK.

We operate some of the UK's leading price comparison sites for Health Insurance, Income Protection and Life Insurance with significant innovations and USPs through our world-leading software. We power some of the UK's leading household comparison sites including Confused.com, GoCompare and uSwitch.

ActiveQuote are looking to expand their development team in Cardiff due to continued success and ambitious plans to deliver several new projects. This opportunity is for a talented and enthusiastic senior developer to join our existing software team in delivering cutting edge web applications.


Job Scope:

Reporting to the software development manager, you will work with the development team developing new products, and improving existing products using the .NET Framework. You will develop high quality, reliable software using industry best practice and standards, using technologies including ASP.Net, C#, HTML, CSS, JavaScript.

You will have a mixture of both back end and front end web development experience gained using a range of .Net related technologies within an Agile/Scrum environment.

You will undertake a hands-on development role whilst mentoring less experienced members of the team, leading technical discussions and providing technical leadership.


Responsibilties and Duties:

  • Show leadership and experience in architecting solutions that meet the needs of the business
  • Full stack development – from using front end technologies like AngularJS to database technologies such as SQL Server and everything in between – MVC, Web API, WCF
  • Technical point of contact for the team
  • Demonstrate an interest in coding standards and champion best practice
  • Ensure code quality is met through participating in code reviews and testing frameworks
  • Take accountability of issues/incidents and lead through to resolution
  • Manage stakeholders effectively
  • Develop new products and add features to existing .NET applications
  • Develop MVC and Web Forms applications
  • Develop HTML/CSS/JavaScript in accordance with style guides and pattern libraries
  • Develop Web Services/APIs
  • Maintain existing applications
  • Diagnose and fix bugs
  • Produce clear and concise documentation when required

Education, Qualifications & Training:
  • Degree educated in Computer Science, Mathematics or relevant field (desirable)
  • Certified Scrum Master (desirable)

Previous Experience:
  • Solid experience within in a lead development position
  • Extensive experience with .Net in particular C# and MVC
  • Working within an agile environment (desirable)

Knowledge:
  • C#
  • MVC
  • HTML5/CSS/jQuery
  • Entity Framework
  • Web Forms (desirable)
  • Web Services – REST/SOAP (desirable)
  • Relational databases e.g. SQL (desirable)
  • Dependency Injection (desirable)
  • Unit testing (desirable)
  • Principles of responsive web design (desirable)
  • Understanding of database indexing, performance tuning methods and tools.
  • Writing performant queries using SQL / dapper.

Competencies:
  • Ability and/or experience to mentor, guide and lead by example
  • Highly organised, able to manage deadlines
  • Excellent verbal and written communication
  • Demonstrates an aptitude for problem solving
  • Passionate and hard working
  • Engaging individual who works well with others

Specific requirements for the role:
  • Able to work 37.5hrs per week
  • Typical working hours 9am to 5.30pm Mon to Fri , core hours 10am - 4pm. Ability to work outside of these hours may be required
  • As we are regulated by the FCA we are unable to take applications from anyone with a history of bankruptcy, IVAs or CCJs

What we're offering:
  • Competitive Salary
  • 32 days holiday (inclusive of bank holidays)
  • Full ongoing training will be provided
  • Good location with excellent transport links
  • A hard working but fun and lively atmosphere with opportunities to develop within the business
  • Company Benefits include: Income Protection, Private Medical Insurance, Pension Plan, Cycle to Work Scheme, Child Care Vouchers, Social Events, Opportunities for Career Development.

To apply, please send your CV to .

Job Title: Business Analyst / Project Manager

Posted:
31/10/2017
Apply Before:
30/11/2017
Job Description:

A fantastic opportunity to support the Software Development function within an entrepreneurial business with a growing brand in the UK.

We operate some of the UK's leading price comparison sites for Health Insurance, Income Protection and Life Insurance with significant innovations and USPs through our world-leading software. We have partnerships with some of the UK's leading household aggregators including Confused.com, GoCompare, Money.co.uk and uSwitch with whom we work closely.


Job Scope:

ActiveQuote are looking to expand their development team in Cardiff due to continued success and ambitious plans to deliver several new projects in 2017/2018. This opportunity is for a talented and enthusiastic Business Analyst / Project Manager to join our existing software team in delivering cutting edge web applications.

Reporting to the Software Development Manager, you will work across several business functions and be responsible for defining and detailing the business requirements, customer experience and business processes required for the successful development of the organisation’s digital channels.

This role is a 60:40 split in favour of Business Analysis.


Responsibilities and Duties:

  • Responsible for defining the business requirements for development projects.
  • Responsible for gathering business requirements via interviews and cross functional workshops, creating compelling user experiences, detailed user stories, process maps and non-functional requirements.
  • Responsible for keeping an up to date product backlog for the digital platform, ensuring that all proposed solutions meet the business objectives and are of the necessary quality and value.
  • Liaising with design and product teams, as well as 3rd parties and software developers.
  • Contribute to UAT testing.
  • Responsible for Show and tells/demonstrations to business stakeholders and incorporating decisions/feedback into development.
  • Works closely with the development and operational teams to communicate upcoming requirements and highlight any business process changes in advance.
  • The ability to work on a wide range of projects concurrently
  • The analysis of emerging technology and industry trends
  • Advises and guides product and solution best practices.
  • Demonstrate strong stakeholder management skills by managing the expectations, coordinating effective communication and keeping the stakeholders engaged.

Education, Qualifications & Training:

  • Scrum master (desirable).
  • Prince 2 (desirable).

Previous Experience:
  • A background in working within financial services or regulated environment (desirable).
  • Working within an agile environment as well as Kanban / waterfall (essential).
  • Digital experience (essential).
  • Customer facing Digital projects experience (essential).
  • Solid experience in stakeholder management skills (essential).

Knowledge:
  • Knowledge of both theoretical and practical aspects of Agile project management.
  • Knowledge of project management techniques and tools.
  • Able to apply Agile principles and drive continuous, iterative delivery of customer value.
  • Able to create and manage product backlogs within TFS.

Competencies:
  • Highly organised, able to manage deadlines.
  • Excellent verbal and written communication.
  • Demonstrates an aptitude for problem solving.
  • Passionate and hard working.
  • Engaging individual who works well with others.

Specific requirements for the role:
  • Able to work 37.5hrs per week.
  • Working hours 9am to 5.30pm Mon to Fri.
  • As we are regulated by the FCA we are unable to take applications from anyone with a history of bankruptcy, IVAs or CCJs.

What we're offering:

  • Salary up to £40,000 dependent on experience.
  • 32 days holiday per year (inclusive of bank holidays).
  • Full ongoing training will be provided.
  • Good location with excellent transport links.
  • A hard working but fun and lively atmosphere with opportunities to develop within the business.
  • Company Benefits include: Income Protection, Private Medical Insurance, Pension Plan, Cycle to Work Scheme, Child Care Vouchers, Social Events, Opportunities for Career Development.

To apply, please send your CV to .

Agencies

ActiveQuote works with a small number of preferred suppliers to assist with recruitment. We ask that agencies refrain from unsolicited emails and phone calls to our employees and that no unsolicited CVs are sent to us. Any unsolicited CVs or communications will reflect unfavourably on you and will compromise any opportunity for you in the future. Any targeting of our staff for positions you are recruiting for other organisations will result in permanent exclusion. If you send any CVs, they are sent at your own risk and will be interpreted as 'gifts'. If we engage a candidate who’s CV you sent, we will not be deemed to have entered into your company's Terms and Conditions and will not be liable for any fees.

If you would like to be considered to become a preferred supplier, please send an introduction about your company to stating any specialisations. Your email will be kept on file for consideration when we next seek to add a preferred supplier.

 
 
 
This site is operated by Insurance Broker ActiveQuote Ltd registered in England & Wales company number 6765845.
Authorised and Regulated by the Financial Conduct Authority (FCA). Firm reference number 501109 as detailed on the Financial Services Register. Please read our Key Facts document.
For information about your rights as a consumer visit Citizens Advice.

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