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ActiveQuote Global Reach, Dunleavy Drive Cardiff South Wales CF11 0SN 0800 862 0373

Old Mutual Protect (Fixed Term) | ActiveQuote

Date Reviewed:  16.05.2019


What is the minimum acceptable age at commencement when applying for Old Mutual Protect (Fixed Term)?

The life assured must be aged 16 or over at outset. The person who owns the policy must be at least 18 years old.


What is the maximum age attained at the commencement of insured for Old Mutual Protect (Fixed Term)?

The maximum age at entry for life cover is 85 attained.

For joint life, first event applications, both lives must be within these age ranges at the start of the insurance.


What is the minimum policy term for Old Mutual Protect (Fixed Term)?

The minimum term is 5 years.


What is the minimum sum assured for Old Mutual Protect (Fixed Term)?

The minimum sum assured is £1,000.


What is the maximum sum assured for life cover only and where accelerated CIC is included for Old Mutual Protect (Fixed Term)?

The maximum sum assured for life cover ranges from £4,000,000 to £10,000,000, dependent on the life assured's age and the term of the plan.


Is there an additional critical illness cover for Old Mutual Protect (Fixed Term)?

Critical illness cover is available as a stand-alone benefit.


What is the minimum acceptable monthly premium for Old Mutual Protect (Fixed Term)?

The minimum monthly premium is £10.00.


What are the additional benefits with Old Mutual Protect (Fixed Term)?

Fracture CoverNo

Donor CoverNo

Other benefits – Continuing cover option

When your policy covers two people, and one of you makes a claim, the policy ends and both of you are left without cover. The continuing cover option allows the person who did not claim to get more cover.

The option is included at no extra cost with all policies that cover two people and pays when the first of them becomes ill, disabled or dies.

Additional Care Benefit

Additional care benefit provides £50,000, (or an amount equal to your cover if lower) in addition to the full amount of your cover when you claim for total permanent disability or critical illness that leaves you with severe and permanent physical or mental symptoms.

The money could be used to cover:

  • the cost of care
  • alterations to your home such as ramps or a stairlift
  • ongoing treatment
  • lost income.

First-time cover

When your child reaches their 22nd birthday they will no longer be covered by your policy. The first-time cover gives your child the option to apply for their own, independent cover without having to answer any health questions. They can apply for up to 6 months after their 22nd birthday.

Their own policy will be the latest available full version of the cover at the time they apply, so it could differ from yours.

They can apply for up to £25,000, or £50,000 if each parent has a separate critical illness policy, or both parents are covered by a single policy.

The first-time cover will not be available where you've made a children's cover claim for that child.


Sum assured in instalments - You can choose to have the cash sum paid in four equal instalments. This may have tax advantages for companies.


Large case discount availableThere is no large case discount available.


What is the total number of critical illnesses conditions covered by Old Mutual Protect (Fixed Term)?

There are 99 critical illness conditions covered.


What are the exclusions applicable to critical illness cover with Old Mutual Protect (Fixed Term)? 

There are 2 exclusions for CIC.

Alcohol or drug abuse is excluded from the following conditions:

  • Coma secondary to alcohol or drug abuse
  • HIV infection resulting from any other means, including sexual activity or drug abuse.
  • Intensive care for 7 days continuous duration - sickness or injury as a result of drug or alcohol intake or other self-inflicted means
  • Mental Illness of specified severity - Conditions related to or exacerbated by alcohol or drug abuse.

Living abroad

The claim must have occurred in one of these countries:

(i) Andorra, Australia, Austria, Belgium, Canada, Channel Islands, Cyprus, Denmark, Finland, France, Germany, Greece, Republic of Ireland, Isle of Man, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, New Zealand, Norway, Portugal, San Marino, South Africa, Spain, Sweden, Switzerland, UK, USA and Vatican City.

If the claim occurs outside these countries, we may still be able to consider it. We may need you to provide supporting evidence from a Medical Practitioner or Consultant registered in the UK, and we may ask the child's parent to have an examination by a specialist in the UK. If you are unable to provide this we may not be able to assess your claim.


Would I be excluded from Old Mutual Protect (Fixed Term) if

  1. I worked in armed force - Members of the armed forces are not excluded.
  2. Had a pre-existing conditionPre-existing conditions are not excluded.


Are there Virtual GP Services for Old Mutual Protect (Fixed Term)?



Are there any claims support services for Old Mutual Protect (Fixed Term)?

Claims support services are available under the plan.


1. There for You

There for you is provided by RedArc, a specialist in helping people for over 15 years. Their team of telephone-based Personal Nurse Advisers who are highly trained and experienced in different specialist fields provide the emotional support, practical advice, explanations and information to get you back on track during the difficult times in their life.

2. Second medical opinion

If you want a second opinion following a diagnosis or recommendation for treatment the Personal Nurse Adviser can help determine the benefits a second opinion will provide. The nurse can arrange for a face to face consultation with an NHS or private sector consultant in the UK, Channel Islands or the Isle of Man and after the consultation help you understand the results and decide on an appropriate way forward. They will also be there to provide ongoing emotional support and practical advice on how to cope with their condition.

3. Serious illness

If you or a member of your immediate family is diagnosed with a serious illness a Personal Nurse Adviser can help you to understand your condition and its implications. They can provide books, factsheets, DVDs and CDs, as well as helping you find any special equipment you may need and ensure you get the best use of the NHS and charities.

In addition, if you feel it is clinically necessary, a Personal Nurse Adviser can arrange for additional specialist support for a range of conditions including Cancer, Heart problems, Stroke and Multiple Sclerosis.

4. After hospital care

After an operation or stay in hospital a Personal Nurse Adviser can tailor a 'Get well stay well' plan for you and continue to give ongoing support and practical advice. This can include information on further mainstream services, advice on home adaptations and therapies such as physiotherapy, acupuncture and hypnotherapy.

5. Mental health

Stress and depression can be just as debilitating a serious illness. A combination of the advice and support of a trained Personal Nurse Adviser and external counselling can help you and your family to cope effectively with these conditions as well as others such as obsessive disorders or the effects of a traumatic event, for example, an assault.

6. Bereavement

A Personal Nurse Adviser can offer the much-needed combination of emotional support and practical advice after a bereavement, including supporting parents with their child's grief as well as their own. They may also arrange for bereavement counselling or complementary therapy.

7. Long term/old age care

Finding care for a parent or relative can be a daunting and difficult experience, but the Personal Nurse Adviser can help you find the suitable care or nursing home and provide information on specialist equipment, home adaptations and the financial implications. It's an emotional time too, so the same Personal Nurse Adviser is there to provide the emotional support needed to help the person moving into care or their family cope.

8. The process

If you make a claim Old Mutual can, with your permission, pass on your details to RedArc who will call you back shortly afterwards.

Alternatively, they can ring directly at any time during office hours on 01244 625180.


To find out more about Old Mutual and our other Life insurance providers call us today on 0800 862 0373 or get a quote now 

* Information about the Old Mutual Protect (Fixed Term) product is provided by Defaqto and is correct as of the review date stated


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